Grooming Policies


Drop Off/Pick Up Times:

Each client has a private appointment with a drop off and pick up time. Please be on time for both. We will tell you what time to pick up your dog when you arrive for your appointment and we have evaluated your dog. Please plan your day accordingly. 

Leash Requirements:

For their safety, all dogs/puppies must be in a carrier or on a -4-6 foot leash. 
Carrying your puppy or adult dog in your arms without an attached leash is not acceptable. We want your dog to be safe while you visit here.

Scheduling Requirements:

I am only taking clients who are willing to be on a 4-8 week pre-booked schedule. Length of time will be determined at your first appointment. 

Large Breed Dogs:

Dogs over 60 pounds must be willing and able to walk up and down a ramp to get into and out of my tub.

Forms of Payment:
I accept cash, Zelle or check.

Special Handling:
Dogs known to bite are not accepted here. Owners whose dogs prove to be extremely difficult to groom safely will be charged $30+ extra. 
I reserve the right to end the grooming appointment if your dog's safety or my own safety is in question. You are still responsible to pay for the grooming service in full. If you cannot handle every part of your dog's body without these behaviors- don't ask your groomer to: growling, biting, wild wrestling against being handled.  

PUPPIES: I highly recommend you schedule a "Puppy Intro Package" so we can help you work on your puppy's good manners and acceptance of body handling and grooming.

Vaccination Requirements:

I am not a Veterinarian and am not qualified to tell you which vaccines your dog should have or the timing of a vaccination schedule. However, I do expect that your dog/puppy sees a Veterinarian regularly and is healthy when he visits here. 

Fleas and Ticks:

All dogs must be on a year round flea and tick preventative. $20 will be added to your bill if your dog is infested with fleas/ticks.

Tooth Brushing:

Tooth brushing is an important part of your dog's over all health. We no longer offer this service as tooth brushing is only effective if it is done at home on a daily basis. 

Anal Sacs:

I do not attempt to express anal sacs. There are too many risks involved and its best left to a veterinary professional.

Ear health and Plucking:

Ears are checked and cleaned as needed during an appointment. Ears that are packed with hair can lead to infection since air cannot circulate in the canal. I do pluck ears if your personal Veterinarian advises it, but I will only pluck as much in one grooming session as your dog is comfortable with. IF your dog appears to have an ear infection I will skip ear plucking until you seek veterinary treatment. 
Does your dog's inner ear look gooey or crusty? Or swollen and red? Is your dog shaking his head or scratching at his ears a lot? Does it sound like there is water in his ear when you massage it? Does the ear smell bad? Chances are high that he has an infection. Please seek veterinary care.

Before your grooming appointment, we recommend that you speak to your Vet about your dog's needs as each Vet varies in how to approach ear care.   

Shave Downs:

New Policy: I no longer take on shave down only dogs as clients. My focus is  preserving the natural coat of your dog.

If your dog's coat is matted all over please see your veterinarian. Why?
"De-matting" or shaving a dog’s tightly matted body is stressful and an uncomfortable experience for your pet. It can also lead to health complications when the mats are tight to the skin for a prolonged period of time. To avoid putting your dog through this please regularly COMB your dog’s coat through to the skin. Generally a medium tooth, metal dog comb is best for this task.
This dog's coat is too matted to groom. If you cannot get a comb through the coat and part it down to the skin, I cannot groom it.

This coat is not matted and can be combed right down to the skin. This dog is more comfortable and cooler due to being mat-free.

If your dog is completely matted to the skin, please see your veterinarian.